Terms of Service

1. Acceptance of Terms

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

2. Description of Services

Hospice of Grace is a licensed hospice and palliative care provider operating in the State of California. This Site provides general information about our organization, services, care philosophy, employment opportunities, and contact information. The Site also allows visitors to submit inquiries, request information, and refer patients.

3. Not Medical Advice

The content on this Site is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Nothing on this Site is intended to replace professional medical advice from a qualified healthcare provider. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

If you are experiencing a medical emergency, call 911 immediately.

4. Eligibility

You must be at least 18 years of age to use this Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

5. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable local, state, or federal law
• Submit false, misleading, or fraudulent information through any form on the Site
• Attempt to gain unauthorized access to any portion of the Site, other accounts, or computer systems or networks
• Interfere with or disrupt the Site or servers or networks connected to the Site
• Use automated means (bots, scrapers, etc.) to access the Site without our express written permission
• Transmit any viruses, malware, or other harmful code
• Collect or harvest personal information of other users

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, photographs, videos, and software, is the property of Hospice of Grace or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. The Hospice of Grace name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Hospice of Grace. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable license to access and view the Site content for personal, non-commercial use only.

7. Submissions and Communications

Any information you submit through forms on the Site (e.g., contact forms, referral requests) is subject to our Privacy Policy. You represent that any information you provide is accurate and complete. Please do not submit sensitive health information through our website contact forms unless specifically requested in the context of a patient referral or intake process.

8. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services that are not owned or controlled by Hospice of Grace. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You access third-party sites at your own risk and should review their terms and privacy policies.

9. Disclaimer of Warranties

THE SITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HOSPICE OF GRACE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Site or the servers that make it available are free of viruses or other harmful components.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HOSPICE OF GRACE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).

11. Indemnification

You agree to indemnify, defend, and hold harmless Hospice of Grace and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorneys' fees) arising from: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any information you submit through the Site.

12. HIPAA and Patient Privacy

Hospice of Grace complies with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable California state privacy laws regarding the protection of patient health information. Our HIPAA Notice of Privacy Practices is provided separately to patients at the time of admission and governs our use and disclosure of Protected Health Information (PHI). This website's Terms of Service and Privacy Policy address the use of the Site and non-PHI data collected online.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you hereby consent to the personal jurisdiction and venue of such courts.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hospice of Grace regarding your use of the Site and supersede all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.

16. Contact Us

If you have any questions about these Terms, please contact us: